Customer Support for Whitelabel

[TeaseLounge2]

I have emailed customer support and have not gotten a response. I am set up everything on my end for my domain. It does look like the site is reading from rivcam because the rivcam ico shows up but it says internal error occured. When I try to create a site in the whitelabel section it tells me my domain is not yet mapped but it is. What am I doing wrong??